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|Jim Hartenstein, President & Licensed Funeral Director|
"If anything about such a situation can be positive, our experience with your staff was not only positive, but exceptional. Everyone with whom we interacted was professional, courteous, and attentive; without being overbearing or intrusive. Everyone with whom we spoke did everything possible to ease the burden of grief that we experienced during the process of saying goodbye. Please take a moment to commend your staff for their professionalism and kindness; and convey our heartfelt thanks."
|Richard Maxwell, Licensed Funeral Director|
"Our special thanks to Richard Maxwell for his excellent help and making us comfortable and more at ease from beginning to end. He was kind, caring and wanting to fulfill our wishes and he did. He was very professional."
"A note of thanks and appreciation to the Hartenstein family and Richard Maxwell. As funeral director for my father, he was helpful, detailed, and compassionate to our family during a very sad time. Much gratitude for and to all of you."
"We wanted to express our gratitude for once again helping our family through a difficult time. Losing a second child to miscarriage put a large toll on us right before Christmas so we were especially thankful that we could rely on you to make our burden lighter. A special thanks to Richard for keeping all the details to a minimum and for making a trip out to our home."
|Charles Bowen, Licensed Funeral Director|
|Jennifer Hartenstein McGraw, VP of Administration & Marketing|
"Dear Jennifer, I would like to express my sincerest gratitude for all your help with placing my Thumbies order. The necklaces are absolutely beautiful, and will be cherished always. Thank you for once again making our interactions with Hartenstein's easy and pleasant. From the bottom of our hearts, my family thanks you."
|Gloria Tauzin, Funeral Assistant|
|Llewella Tracey, Administrative Support|
|Clay Tauzin, Funeral Assistant|
|Rich Nachajski, Funeral Assistant|
|Kate Sullivan-Bourdon, Administrative Support|
|Diana Rohrbaugh, Housekeeping|
|Zachary Parker, Student Trainee & Care Team Lead|
"All I can say is our community is so very blessed to have you. Everyone was professional, courteous and caring. Thanks so much for all you did for our family. God Bless!"
|Todd Ferree, Maintenance Supervisor|
|Rob Predicce, Licensed Funeral Director|
"Rob was absolutely wonderful from beginning to end. I would recommend J.J. Hartenstein's in a heartbeat."
"Dear Rob, Thank you so much for making a very difficult time easier. Your care and compassion was greatly appreciated."
|Travis Ferree, Care Team Member|
|Kristine Bostian, Licensed Funeral Director|
"Kristine, We would like to thank you for all of your help in completing our mother's funeral arrangements. You were patient with us. You worked with us and never once did you rush us. You made sure everything was as we wanted it to be. You took care of the flowers, music and all. Knowing things were taken care of helped lift a burden off our shoulders. Your kindness, concern and sympathy card is greatly appreciated. We can't thank you enough for all you have done."
"Kristine was new to us, but by the end of the funeral, she was like family to all of us. The whole staff is always compassionate and goes out of their way to help. Kristine fits in very well with the Hartenstein standard of excellence."
|Nick Smolko, Funeral Assistant & Care Team Member|
|Morgan Lambert, Care Team Member|