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I want to convey my sincere appreciation for the professionalism and empathy demonstrated by your employees following my father's passing, viewing, and subsequent burial. My family was continually comforted throughout this difficult process by the confidence that all was being handled by experts. Please communicate our gratitude to each member of your team, particularly to Mr. Maxwell, who handled the process with discretion and sensitivity.
The staff was very patient, helpful and professional. The resources for my young grandchildren helped them have a better understanding of this experience. I was so pleased with my husband's appearance. It brought comfort to me seeing him look like himself, not like he looked when I last saw him in the hospital. Our community is blessed to have Hartenstein's in our community!
I have been involved with Hartenstein's since I was 16 years old. I am now 60 years old. I have always liked Hartenstein's and their service to the public and their attention to detail. I was extremely pleased with all aspects of the service.
Thank you so much for your kindness and professionalism through my Mom's funeral service. You all meant a lot to my mother and father throughout the years. You are all very dedicated and helped a milestone day in our lives pass in a beautiful way.
You helped us get through the most difficult time in our lives. You kept us calm and reassured us that everything would work out and fall into place. Everything did and we are deeply appreciative for the honor and dignity it gave to the end of my husband's life. You took care of us and treated us like family.
Just wanted to thank you for the excellent kind and caring service you provided for us during the passing of our Mom. She looked "stunning", thanks to your skill and artistry. You made us feel so special and every detail was flawless. You are all just "the best!"
The Thompson Family
Thank you for the support and comfort you provided at this difficult time. My Mom looked fantastic and the funeral arrangements were exceptional. We appreciate your expertise and assistance.
N. Skayhan & T. Hyatt
Thank you all for the beautiful restoration of our Mom to how she looked before her illness and for orchestrating the service and interment. But most of all, thank you for taking her up Bond Street one last time. That touched everyone, us most deeply.
The Wineholt Family
The staff at Hartenstein's was professional and caring with our family. Dealing with the death of a family member is never easy but everything possible was done to make this circumstance go smoothly. Dignity for the deceased and respect for the living. Thank you for your kindness.
Yelp review from Teresa S.
Thank you for the care and concern you displayed during the difficult time of our Dad's passing and funeral. You made a difficult task much easier with your advice and support. You were all a blessing and it is with our heartfelt gratitude that we thank you.
The Cunningham Family
Many thanks for your loving care for us when we needed it the most. You went out of your way to give us exceptional care and your presence and help during our time of loss was so meaningful to us.
The McDowell Family
I wanted to thank you for your prompt response to our patient's wish to choose his own casket and plan for his funeral. Your dedicated staff heeded his call at 4:00 am, only three hours before his death. This final wish being fulfilled allowed him to die peacefully, with his wife in his arms. Thank you for your excellent customer service, compassion, and professionalism. It is a pleasure to work with you.
We want to thank you for the comfort, support and professionalism you showed to us with Dad's passing. We greatly appreciate everything - but especially allowing us to have the kind of viewing and funeral that we (and Dad) wanted. We were never told that something would be "odd" or it "wasn't done that way." For that, we are grateful.
The Fuller Family
We are so pleased with how wonderful my Mom looked. All the folks who saw her the last couple of months were very impressed as well. I can't thank you enough for your professionalism and compassion! Our families have been coming there since I've been a little girl. There is no one else I would ever trust with my loved one.
D. Amos & Family
Thank you so much for the special care and tenderheartedness we received with the passing of our dear Mom. We will miss her terribly. She was well loved and she knew it - that makes us smile. Thank you to Richard and Charlie for their attentiveness to our needs and all the details. It was much appreciated, especially when Richard was grieving for his mother as well.
Thank you so much for a wonderful experience regarding my father's funeral. It was absolutely lovely and everything was perfect. Your professionalism and attention to detail was very apparent.
The Strickland Family
Thank you so much for extending a hand and helping us in our time of sorrow. We know how important it was to surround our children with love and understanding and appreciate everything you did for our family.
Nancy's TLC Montessori, Jacobus, PA
I want to thank you for taking time, for being spot on, and giving first class service. From the time my mother and I walked into Hartenstein's your empathy and professionalism shined through by your actions and kind words. To the very end, you were there to help make it an easy transition for our family and I am forever grateful.
Dr. K. Barclay-Hulen
As always, we praise you for the professional job you did in handling Dad's funeral. Everything was done to perfection. Dad looked so good and it made it easier to say goodbye, seeing him look so peaceful. We appreciate your efforts in making that day a true celebration of Dad's life.
The Bostdorf & Costa Families
Your skills and understanding at this sad time made it much easier on us. We saw how much more it meant to you than just a job, and it showed.
Our deep gratitude is extended to you for your empathy and experience in the burial process for our brother. You relieved us from overwhelming stress during our time of grief.
The Anderson Family
It's hard to find adequate words to thank you all for your compassionate and comforting care. We have been through this too many times but your presence during this difficulty is always a solace. We miss Mom and Dad immensely, but because you always had the right thing to say and do for us, our heartache was eased. We will always remember how you supported our family during our sorrowful time. Thank you for being there for us.
The Wilhelm Family